Can a Collaborative Tool Be Efficient?

Fleeting

On a one hand, I believe that the tool works for you, you don’t work for the tool. Then you should not even notice the tool.

But, one the other hand, I understand that there are compromises to take to use a collaborative tool. Because we all have different background and experiences, I think that you cannot ensure to have a tool that all the team use with cognitive ease.

In that case, how can we measure that the cognitive stress induced by a tool is due to its collaborative property (and there is nothing we can do about it) or due to its shitty ihm?

Are people condemned to spit on collaborative tools, because they wish they had the same user experience than a personal tool?

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